Refund policy

RETURN & REFUND POLICY 

Thank you for shopping with us! We do accept returns within 14 days for IN STORE CREDIT ONLY. You have 14 days after receiving your item to request a return. Items must be shipped back or given directly to Celeste. Returns are not accepted at Hatch + Nest if purchased on website. Store credit issuing may take up to 48-72 hours once item is received.

Purchases made with store credit due to a return are FINAL SALE.

To be eligible for a return, your item must be in the same condition that you received it in, unworn and unused, with tags, & in original packaging. You will need original receipt or packing slip. ALL last call SALE items & ROWE CASA ORGANICS are FINAL SALE. Jewlery items are FINAL SALE unless you have spoken to the owner about an issue, and she approved the return. 

To start a return, you can contact us in the CONTACT section in the top left drop-down menu or email at celestegwalker@gmail.com. If your return is accepted, you will be in charge of shipping cost of return. REQUEST FOR RETURNS MUST ACCEPTED BEFORE ITEM IS RETURNED. 

Please contact us with any return questions at celestegwalker@gmail.com.

LOCAL PICKUP ORDERS will be donated after 8 weeks if not picked up. You will be contacted before items are donated. 

Damages and other issues need to be brought to our attention immediately so that we can fix the problem. Contact us in the CONTACT section in the drop-down menu at top left of home page or email us at celestegwalker@gmail.com.